FAQ’s

FAQ’s 2018-04-16T16:20:43+00:00
What If I Need To Make Repairs To My Roof? 2018-04-10T19:00:29+00:00

Please contact Axion Building Products before making repairs to your roof. An Axion Installation Crew will remove the solar panels if necessary for repairs and will reinstall the system after the repairs are complete. You may incur removal and re-installation fees for your solar system. Please contact Axion with any questions pertaining to roof repairs.

Is My House A Good Candidate For Solar? 2018-04-10T18:59:20+00:00

Houses with roofs that face south or west and have minimal tree coverage are the best candidates for solar. However, houses with roofs that face east can also be a good option depending on the amount of shaded roof space. If you are interested in solar for your home, please contact Axion to schedule a free energy assessment with an Axion Energy Consultant so that we may create a customized plan for your home!

What Is The Investment Tax Credit And How Does It Help Me? 2018-04-10T18:58:12+00:00

The investment tax credit (ITC), also known as the federal solar tax credit, allows you to deduct 30% of the cost of installing a solar energy system from your federal taxes. The ITC applies to both residential and commercial systems. Contact Axion Building Products at any time for questions regarding the federal tax credit.

Why Choose Solar? 2018-04-10T18:56:59+00:00

There are many reasons to go solar, but improving the environment and cutting energy your costs are the most common. Solar is a great home efficiency upgrade and and can reduce your carbon footprint while also improving property value.

Is My System Working? 2018-04-10T18:55:53+00:00

You are able to track your panel’s production via your solar meter. In addition, some energy companies may also provide a production reading on your bill.

What About Maintenance? 2018-04-10T18:55:13+00:00

Solar panels are very robust and reliable pieces of equipment. Each system comes with a 25 year warranty. Should you feel you have any issues, please call Axion to provide you with assistance.

What Happens When The Power Goes Out? 2018-04-10T18:53:26+00:00

Solar systems are typically designed to shut down when there is a power outage. The reason for this is to not back-feed into the grid where utility workers may be at risk for electrocution when trying to replace or make a repair. Alternatively, Axion can create a system for you with the addition of energy storage to compensate for power outage, giving you and your family energy savings and peace of mind.

How Do You Design A Solar System? 2018-04-10T18:52:20+00:00

Axion designs a solar system based on your annual consumption, by understanding your energy patterns, we can create a customized energy savings package.

What Type Of Roofs Can Solar Panels Be Installed On? 2018-04-10T18:51:05+00:00

Solar can be installed on various roof types. Metal, composition, tile, etc. are all capable of accepting solar.

What If I Sell My House? 2018-04-10T18:49:33+00:00

Since you own the solar panels, the panels can be transferred to the buyer. Homes with solar have shown they can sell up to four times faster.

Is This A Lease? 2018-04-10T18:48:31+00:00

NO! Your are the owner of your solar panels. By purchasing the solar panels, you get the benefit of the Investment Tax Credit (ITC).

What Should I Do If My Solar System Is Not Working Properly? 2018-04-10T18:47:43+00:00

If you have any questions about whether or not your system needs service, contact the Axion Customer Service Department right away. Axion will send a Service Representative to inspect the system and diagnose any issues. Axion will make the necessary adjustments to have your system in sound operating condition. Equipment replacement and additional labor may apply.

How Long Does It Take To Install My New Solar Power System On My House? 2018-04-10T18:25:04+00:00

Smaller systems may take only a couple of hours to install, versus larger systems which may take 6-8 hours to complete the installation. Your Axion Energy Consultant will coordinate with your schedule to complete the installation.